Data Privacy & Protection Policy
In the normal course of business, the company shall be required to collect various elements of Personal Information about our Customers and Partners, as required in order to perform the work on behalf our Customers and/or Partners.
Likewise, the company shall also be obliged to disclose some of this Personal Data to our Partners in order for them to perform work on our behalf for the benefit of our Customers.
It is our aim to Collect only the information relevant for the performance of Job/Move/Transaction.
The Customer shall be duly advised of this requirement for the requested information, its Use, Disclosure, Retention and Disposal.
The Company shall give the Customer the opportunity to accept our request for the relevant information or decline, however, if a Customer declines, then the Company shall not be able to perform the required work on their behalf.
Unless we hear to the contrary from a Customer, we shall assume Implicit Consent.
This information shall be kept Strictly Confidential and shall only be Collected, Used, Disclosed and Retained by those directly involved in and for the performance of the relevant work.
This information shall be available for the Customer to review and update upon request.
Thereafter, the said information shall be disposed of following the legally required Retention Period for such Data. Disposal shall be by way of an appropriately secure method.
This is in line with FIDI Data Privacy & Protection Policy, a copy of which is available upon request or alternatively, please use the link below:
In the event that an incident is identified, this should be reported, in the first instance, to the Quality Manager, who will investigate the matter.
Should it be found that the reported incident is in fact a breach of the above, the Quality Manager shall then escalate the matter to the President of the company for his decision and action. The ultimate responsibility lies with the President.